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usb audio interfaces, studio monitors,studio and recording equipment, condenser microphones M audio, Studio audio monitors

Cancel and Return Policy

What if I receive a defective product?What if I receive a defective product?
In rare cases it's possible that a product has a manufacturing defect. If you believe you've received a defective product, the first thing you should do is contact our support team. You can call us at 011-41403330 and speak with a Tech Support specialist, or you can complete our Form and we'll respond quickly with an RA (return authorization) number.
If we determine the unit is failed under warranty within 15 days of purchase we will cover shipping costs within the New Delhi / NCR to replace the unit for you.
What if i want to cancel my order ?
• If you want to cancel your order, you can process for cancellation within 24 hours of order placed.
• Special Order items cannot be cancelled once ordered.
• If you are not satisfied with any product and would like to proceed for refund, simply return to us in its original packaging within 7 working days of purchase (see exceptions below) and we’ll give you a full refund into your respected bank account within 7 working days.
Returned items must be in original, brand-new condition, showing no signs of wear or use such as pick scratches, scuffs, dings or scrapes on the instrument or collateral materials. Items must also include all original packaging, manuals, warrantees and accessories or your return may be subject to a return handling charge.
Non-returnable Items:
While we maintain the most liberal return policy in the industry, there are certain items that cannot be returned for very specific reasons. These items include: Software, Personal items (such as in-ear monitors, cds/dvds etc), and items which are not normally stocked ("Special Orders", discontinued products, close-outs, used products, heavy speakers, amplifiers etc.) are not returnable.
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