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usb audio interfaces, studio monitors,studio and recording equipment, condenser microphones M audio, Studio audio monitors

Return Policy

What if there is a problem with my order?
If there is a problem with your order, call us immediately. Our service engineers will take care of you no what what. We have no set policy other than doing whatever it takes to make you happy and fix the problem ASAP.
What if I receive a defective product?
In rare cases it's possible that a product has a manufacturing defect. If you believe you've received a defective product, the first thing you should do is contact our support team. You can call us at +91-9818028110 / 011-41403330 and speak with a Tech Support specialist, or you can complete our FORM and we'll respond quickly with an RA (return authorization) number. If we determine the unit failed under warranty within 15 days of purchase we will cover shipping costs within the New Delhi / NCR to replace the unit for you. If you are not satisfied with any product, simply return it in its original condition within 7 days of purchase (see exceptions below) and we’ll give you a full refund. Returned items must be in original, brand-new condition, showing no signs of wear or use such as pick scratches, scuffs, dings or scrapes on the instrument or collateral materials. Items must also include all original packaging, manuals, warrantees and accessories or your return may be subject to a return handling charge.
How To Make A Return:
Since we are all about personal contact and personal service, it all begins and ends with BeatBox Entertainment Sales Engineers. Call your Sales Engineer to arrange for an RA number (Return Authorization) that you should write on the shipping label. We'll take it from there.
Non-returnable Items:
While we maintain the most liberal return policy in the industry, there are certain items that cannot be returned for very specific reasons. These items include: Software, Personal items (such as in-ear monitors, cds/dvds etc), and items which are not normally stocked ("Special Orders", discontinued products, close-outs, used products, heavy speakers, amplifiers etc.) are not returnable.
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